When you apply for a Work Permit for your Helper and received a REJECTED result, don't worry it's not yet the end of it. You still have not failed. There are just some requirements that is not clear to the MOM if you meet it yet. You don't need to reapply and pay another $30, you just need to MAKE an APPEAL.
Below are the steps that you can do:
1. Call the MOM Hotline 6438 5122, give them your WP online application number or your FIN will do.
2. Ask them what is the reason why the application was rejected.
3. Ask them what are the documents needed to rectify or provide proof for the missing piece so you can apply for Appeal.
4. Go to iSubmit MOM Website - Click Here
5. Fill all the necessary info, for Request Type, choose Option 5.
6. Attach all the necessary documents based on the request from the MOM Customer Operations (Domestic Help Sector)
-possible documents are not limited to:
a. Signed appeal letter on why you would like to hire the helper. sample appeal letter
b. Domestic Helper's passport
c. Child's birth certificate
d. Tenancy agreement showing list of occupier
7. Click Submit.
8. You will receive an email notification ( "Dear Sir/Madam,
We acknowledge receipt of your request dated 0x/xx/20xx. Your request ID is DPSxxxxxxxx.A summary of your submission is provided below:)
9. You can check the status of your appeal on the WP Online Here. Process will take about 2 -10 Business days.
10. Once Approved, you can proceed to STEP 4 of my other blog -click HERE
Good luck. try and try until you succeed! You can appeal a couple of times without any payment.
------------------------------------------------------------------THE END-----------------------------------------------------------------------------
For more information re iSUBMIT website - HERE
Below is the print screen of the iSubmit website:
118 Comments
Raoul
10/8/2015 05:41:23 pm
hi,
Reply
Hasan
3/16/2017 12:45:22 am
Dear sir / madam, I'm work permit holder in Singapore 10 year's + at the moment I'm interesting to work in Singapore. but 4 times I'm application for work permit. but application rejected by mom. please kindly tell me what I have to do for get work permit
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Azizul
5/15/2017 10:27:28 am
Mudra of three
10/8/2015 09:26:04 pm
Is your son holding dependent pass?
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Raoul
10/15/2015 01:14:49 am
Thanks for your prompt reply.
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mudraofthree
10/15/2015 08:09:33 am
yes. we have to pay for stamp duty.
Raoul
11/5/2015 05:18:19 am
thanks for the info.😊
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Raoul
11/5/2015 06:02:47 am
Also, can i hire a relative as my fdw? (sister in law)
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mudraofthree
1/22/2016 09:21:07 am
no. we are not allowed to hire relatives as fdw
Avinash
12/17/2015 09:34:23 pm
Hi,
Reply
mudraofthree
1/22/2016 09:24:33 am
Hi Avinash, sorry to hear about that, just submit an appeal letter to MOM on why you need to hire the fdw before your baby is born. I also believe that is the reason why you didn't relieve an approval, just go to the isubmit website.
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osang
3/9/2016 01:01:17 am
hi, my application was rejected. is it because i only use my own salary instead of combined? i am an epass and husband is spass. we have a 4 month old baby so we need a helper. another is, our tenancy agreement commencement date is mar 26 as we are currently living in serviced apartment, will that affect my application due to move to our final address will be later? thanks!
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mudraofthree
3/9/2016 02:38:54 am
It is better to use combined salary dear. you must submit the appeal after the commencement date of your TA. also make sure on your TA you and your husband are the only tenants, they are strict right now about sharing. please check my blog about logging an appeal.
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RIA
3/17/2016 04:27:59 am
Hi! I applied for FDW and was rejected first because when I applied the address was our current flat where my son is not included in the list. Few days later we had confirmed the new flat we will going to move in by 30th of Mar. So I did explain that to MOM when I inquire regarding the rejection. I was advised to attached in the appeal the new documents for the new flat so I did. It is actually not the TA but a LI (Letter of Intent) with HDB Approval from my agent where he access thru online. It took about 22 days and not 21 days to see the results. The day the result came out it was rejected again. And a week before I actually have the TA already for the new flat with the list of tenants including me and my son. We are staying in a 5-room flat which have 9-pax approved by HDB. Aside from us we have 4 housemates staying which makes us 7 in total. So there is 1-2 persons available to stay in our new flat. I just submitted an appeal again with attached TA of new flat with list of tenants including the tenants and our IC copy, Letter of Appeal, my son's IC (he is under DP) and the FDW's passport copy. I forgot to attached the Stamp Duty right before I click 'Confirm and Submit,. I am wondering if it will take another 21 days since it is my second appeal already or will they approved it already? MOM does not disclose any information or hint or advise what you should do. Btw, I called MOM right away when I found out the result was rejected again and advised me to appeal and they already highlight my concern to the officer in charge. Should I call them again with regards to my 2nd appeal. My appeal was thru the Singpass Log in and not via iSubmit because there is an appeal button when the result came out. So I cannot add anymore supporting documents such as the Stamp Duty which maybe can help for my application. I hope the 2nd appeal will come out the next day so I can move on to the next step and also book a flight to get the FDW and my son because my son is in my country for the meantime. He stayed here during holiday season with my father for about 3months but since my father can't stay longer he have to go back and during that time the FDW is in processing of her passport which take months before it was release. I hope my questions will have answers and your advise is very much appreciated. Thank you so much!
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mudraofthree
3/18/2016 12:13:36 am
Hi RIA..
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RIA
3/23/2016 12:50:30 am
Hi,
mudraofthree
3/24/2016 08:17:38 pm
yes dear.it is a good idea to move in with your brother since he is your direct relative so there is a high chance to obtained the approval. You just make sure to include it in your appeal letter. also include your new tenancy agreement.
Reply
RIA
3/27/2016 06:16:28 pm
thanks for the advise. will do that..by the way, can i make the appeal after 2months or so? or do i need to re-apply again? because my brother is not yet here in Singapore..will still have to wait for him so we can share new flat..quite tight budget already since we just move in.. :(
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mudraofthree
4/5/2016 03:45:59 am
yes, you can appeal even if after 2 months. You can update your singpass if its empty. As far as i have observed, they prefer immediate family to stay in one unit. I believe they want to make sure that the helper has a good place to rest and sleep as it is not legal to let them sleep in the living room. Personally, i don't want to get an agent, i consider it a waste of good money, specially here in Singapore where their Government processing is very efficient and most can be done online.
sarah
2/13/2018 09:26:15 pm
hi when u receive your rejection letter was it stated specifically the reason such as other people not relater to you staying in the house?
Rubel
4/23/2018 12:38:44 am
work permit appeal processing it will take how many weeks?(construction sector) pls late me know
Reply
7/13/2018 10:23:08 am
yes, it takes weeks now.
Muthuraja
4/4/2016 08:16:24 am
I have s pass. My Wife have student pass. We have 8 months baby . He is visit visa. Can I hire FDW ? We r staying in 3 room flats. 2 rooms occupied by me and one room occupied by my Friend .
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mudraofthree
4/5/2016 06:22:20 am
hi, is the baby holding dp? i believe you can only get fdw if he is.
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Rnjyaa
5/9/2016 02:52:05 am
Good pm! My work permit is rejected, reason is source country in which service sector is not allowed but my previous wp is also under service its just that im being hired by smaller company. Can someone guve me advice? Thanks
Reply
RIA
5/23/2016 10:07:19 pm
hi! i need advise again..i was thinking of moving in another flat (2 bedroom) for me and my husband so we can get our helper to get approved. is it ok if after approval and settled, i plan to get one tenant (not related to us) to rent one room? we need someone to share the flat due to financial.
Reply
1/3/2017 06:04:39 am
Hi dear, it is best to apply first and get the approval before getting a tenant but the first suggestion would be your brother is a good idea
Reply
RIA
1/8/2017 10:09:58 pm
If I renew my FDW, does MOM require a copy of the Tenancy Agreement? Say the TA was renewed also, then we have new tenant to occupy another room? Will it affect the renewal?
Rahaman nahidur
6/10/2016 10:53:40 pm
I before singapore work more then ten years,,,,,sipyard and construction together,,,last three years works construction sector,,,,,wp cencel and come back bangladesh,,,,,now again going singapore,,,,but my wp is rejected,,,,my employer so many time try submission,,,,but mom give rejected....please i request rejection reason any docoment requre for me....
Reply
Lalitashree
8/4/2016 10:24:32 am
Hi, your post was very useful. My application for an FDW was also rejected for a direct hire from India. She has completed eight years of education, and was in the ninth grade, so she meets the minimum edu criterion I think. But they stated that as a reason, not meeting min edu criterion. I have her class 8 TC and mark sheet, should I appeal using that? Thanks!
Reply
1/3/2017 06:13:27 am
hi dear, i am not familiar with the education system in INDIA but you can try that. but to clarify what the MOM is looking is a diploma that the helper finished HIGH SCHOOL or Secondary School. Not so sure what is the equivalent for India though,
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badol
8/6/2016 07:27:13 pm
My wpa application come reason can meet criteria this sector what can do dear. ...
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md badol
8/6/2016 07:53:39 pm
Dear sir/madam .we request ur consider my application please approved application date 04/08/2016 thanks
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John
10/14/2016 08:08:18 pm
Hello,
Reply
1/3/2017 06:11:18 am
Hi John, we are not allowed to have FDW which are related to us, it is part of the FDW Eligibility. You can try to apply if she doesnt have the same last name as yours though, I knew some who did.
Reply
Isa
12/7/2016 11:25:50 pm
Hi,
Reply
1/3/2017 06:17:12 am
Hi Dear,
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oatmealcookies
8/15/2019 09:48:28 am
hi isa
Reply
Hanif
12/19/2016 10:37:54 pm
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Gurpreet singh
12/23/2016 08:31:49 pm
Hi sir i 1yar work singapour but now im again Apply but my ipa not come what is the reson plz help me
Reply
1/3/2017 06:18:35 am
please check with your employer. lately, there has been some changes with Singapore workers eligibility
Reply
Halley
1/17/2017 01:06:01 am
Hi! I have some problem with MOM! The MOM have rejected my spass without any reason so i want to appeal , how can i do that??
Reply
Sherwin
1/31/2017 08:37:08 pm
Hi, i already apply 4 times and keep rejected. First my wife apply for fdw and i apply also and both side rejected for the first reason i think is that we stay in 3bedroom only so we decided to move house. And we transfer to 5room flat. And still rejected i already appeal stated there whos going to stay in our house but in the end still rejected. Master bedroom(me, my wife and our baby) 1st common room (sister in law and future husband) 2nd common room (for fdw once approved the application). Any advice?
Reply
AFTAB AHMMED
2/10/2017 09:10:01 am
Hi.I'm Aftab Ahmmed.I'm from Bangladesh. I had passed my skill from Lian beng testing centre of Bangladesh. It is a matter of sorrow that when I had applied for a work permit (WP) in a company, my work permit was rejected. Then I had tried for work permit to various company but there was same result, it's rejected. Noted that I had never entered Singapore previously. Or I didn't have any bad records in Bangladesh. Now sir can you suggest me any effective solution to out of this problem?
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RIA
2/28/2017 08:05:33 pm
Hi! Can I hire fdw if we're living in a studio type flat?
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Rana masud
3/11/2017 02:08:10 am
Dear sir/madam.i before working in Singapore. My permit have one years. But my boss two month before my wp cancelled. Now my wp is rejected. My employer so many time try submission. But Mon result give rejected. Please irequest this rejection reason any document require for me.
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Hasan
4/23/2017 09:33:09 am
Dear sir / madam I'm a work permit holder in Singapore. I'm work in Singapore 8 years under construction. at the moment I'm stay in my country, and I'm applying for wp few times , but application rejected. mom says I'm unable to meet one or more of the criteria for this sector. please kindly tell about this
Reply
AZHAR
5/2/2017 12:53:59 am
My application was rejected as per an agent claim.
Reply
Astrid
5/20/2017 04:08:02 am
Hi Sis,
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PMH
9/28/2017 08:15:02 pm
Hi Astrid
Reply
Lalay Valenciano
11/8/2017 09:28:52 pm
Hi Astrid
Reply
Su
12/8/2017 12:01:39 am
Hi Astrid, 7/13/2018 10:28:03 am
Hi Lalay, 7/13/2018 10:26:15 am
Hi,
Reply
islam md saiful
7/3/2017 09:42:49 pm
dear sir,I'm working in Singapore 6 year,now I staying in Bangladesh,my employer is application for work permit,its coming to rejected, but I don't know,what's a reason,now what I can do,and how can I solve my problem?
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PMH
9/28/2017 08:16:58 pm
Hi mudraofthree ,
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Ritu Ahuja
10/17/2017 07:43:08 am
My baby sitter has a school leaving certificate till class VII. Is it possible to apply for work permit as a FDW? Please help...
Reply
KARTHIKEYAN
11/28/2017 04:26:43 am
Hi iam karthi last time iam injured in Singapore one construction company money also get ready in civil case .just little be finger only injured.now my body good condition I can work construction company enyone. iam 2 time apply reday my work permit but mon rejected reday I don't know why?please remove my black list
Reply
Mina
12/19/2017 07:09:37 pm
Hello, I am EP holder with husband not currently in SG (and not on EP or DP) . I want to apply for a full time helper for my 4 yr old child who is on DP. I am currently staying at 1 bed condo (570 sq feet) with the kid. the helper can sleep in the living room. Would my application be approved? pls help. Thanks
Reply
Lalay Valenciano
1/2/2018 07:02:32 am
Hi Sis,
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Jen Sev
5/22/2018 09:02:22 pm
Hi Lalay,
Reply
7/13/2018 10:18:36 am
Hi Sis,
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John
4/6/2019 08:59:11 pm
Hello, Thanks for sharing your experience. We find it very helpful :) May I know after you let go your other housemates did you sign a new Tenancy agreement (without their names) or updating the HDB list will do?
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Lalay
4/7/2019 05:05:26 pm
Hi John, our original Tenancy Agreement has only my myself and husband's name in it, so we just had to update the HDB listing. As per my agent, the HDB listing is as good as the tenancy agreement. You may also get a letter from your landlord if they agree to support.
John
5/25/2019 07:55:39 am
Hi Lalay, thanks for your reply. In our case we have 3 bedrooms and we are occupying the master bedroom and 1 common room but we another housemate occupying the other common room (1 person - non relative) do you think our FDW application will also be rehected? We just renewed our contract this year and it’s tough to move and pre terminate the contract.
Reply
Lalay
5/25/2019 08:36:43 pm
Hi John, yes I think as long as there is a non-relative housemate, it is highly likely MOM will reject, even you explain in your appeal that the helper will get one room for herself. MOM's concern is that the helper will inevitably serve that/those non relative person, which is against MOM's regulations.. We totally had to let go of our housemates and update the HDB listing of tenants in the unit before we got an approval. (had to submit the updated HDB listing as well) All the best and good luck!
Matb
2/10/2018 07:35:03 am
Hi! I applied for fdw. The status is still pending. Mom wrote an email saying that my wife is not working and they're asking why we need a helper. My wife is an IT professional and will search and apply for a job. We need a helper to take care of our 1 yr old baby while my wife is applying for a job. Shall we tell MOM about this reason? What is the chance of getting approved? Thanks! :)
Reply
matb
2/15/2018 12:48:10 am
just got rejected because my wife is not working yet
Reply
7/13/2018 10:13:42 am
Hi,
Fazlur Rahman
3/5/2018 10:03:08 pm
My brother WP rejected but want come Singapore please help
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REZA SELIM
4/27/2018 08:04:18 am
Hi! I am work permit holder of Singapore,,4 years. just come back at my home, again I applied for work permit but show the rejected bye MOM. please help its..thanks
Reply
Shahab Uddin
4/17/2019 11:41:47 pm
Dear sir/madam r u can help me How to appeal rejected passport
Reply
JOANNE LAI
5/2/2018 06:44:51 pm
Can anyone help to to write appeal letter to MOM to leave off employment ban ?
Reply
7/13/2018 10:11:21 am
Hi,
Reply
litty
7/13/2018 12:20:43 am
how to cancel a pending FDW applicatiion
Reply
7/13/2018 10:07:01 am
Hi Litty,
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Onike Md
9/28/2018 03:05:31 pm
Dear sir.i have been work in sg 12 years.last month my company shut down so company send us home country!currently one of new company apply for me w/p bt mom not approved saying that this foreigner are not eligible for work permits chose other candidate what should I do now!!
Reply
Sabarirajan
10/9/2018 05:34:08 pm
Once apply my employer. The reply is . the foreigner just left in Singapore take time send to ica send departure detail to us.. How to solve this problem please give me idea thanks
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Onike Md
10/10/2018 05:11:22 am
Sabarirajan do you have your cancellation later with you or any of flight ticket copy.if it is pls send copy to your new employer.
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Deepa
11/20/2018 12:05:37 pm
Hi madam/ sir
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Peter
12/14/2018 03:46:53 am
Hi Sir/Mam,
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Mrs kaur
1/28/2019 12:29:30 am
Hi Sir/Madam, We applied for a FDW and got rejected. We are currently starting in a 3room HDB flat which we bought. And we are having 3 kids why we got rejected we are still not sure..
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Mrs kaur
1/28/2019 12:32:26 am
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Masum billah
1/28/2019 01:47:59 pm
Dear sir/ madam, this is masum from Bangladesh
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ShahabUddin
4/17/2019 11:50:42 pm
Dear sir / madam i am before working Singapore 5 years 9 months now i want to again come Singapore but my passport any company apply rejected coming now know what reason the coming rejected thanks
Reply
Sajib
6/26/2019 06:16:45 am
Dear sir/madam, this is sajib from Bangladesh
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Noraini
7/4/2019 01:50:22 pm
hi, i read hear, your feedback answer to all very usefull..that why i want to ask..i just resign from my previous company in 1 months and the permit cancell already..then 1 months later i got new job at sg at same industry and product(semiconductor)..all process until medical pass already but got rejected by MOM application unsuccessful only not woth detail reason, and the HR of company also dont know the reason only said to HR not criteria(not sure what is mean)..did possible it because they no quota for malay(malaysian) that is why they rejected?..now the HR try submit appeal letter,then how long will take to get the result?..and if i personally go to mom and ask did they will tell me the detail reason?
Reply
DZURRIYATIE SHAHIRAH BINTI ABD JALIL
9/11/2019 11:32:30 pm
Hi, I'm Malaysian citizen. I have been apply work permit to work in Singapore. Sadly, my application was rejected by MOM due to I'm not eligible to apply a work pass. I already working in Singapore with work pass exemption activity holder for STVP 30 days. However, my work pass exempted activity will be end on 19/09/2019. What should I do? Please advise.
Reply
Mumbaimum
9/16/2019 08:13:03 am
Hi dear,
Reply
7/21/2020 10:34:34 pm
Hi sir,I want clear my rejection. I already worked in Singapore 2 yr 9 months.unlucky mom send me back m not hv bad record in Singapore during my work permit time so plz help me I want come again for working Singapore but now my paper reject coming so plz help me to clear my rejection. I will so thank full to your this kindness. India side I have not any work so plz help me.
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Cham
8/5/2020 12:00:49 am
Hi, I would like to ask for advice.
Reply
Bryan Chong
9/6/2020 05:07:48 am
Hi sir/madam,
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jo an mayores salvador
9/12/2020 02:05:08 am
hi we just recieve a letter from MOM and i cant renew my wp due police report last year that is not so serious!! now my boss is appealing for me to renew to them...is there any idea if this can be approve by MOM any situation that has incounter same as mine??
Reply
9/23/2020 11:52:18 pm
Recently I have shifted in Singapore. Since I newly transferred here I needed someone to do my household chores. First time I hired per time helpers to do my household chores. But it was not the permanent solution and I decided to hire a <a href="https://www.universal.sg/">transfer helper</a>. Then I contacted the Universal Employment Agency and summited my requirements to them. They found the most potential transfer helper for me and did all the paperwork and helped me to hire a transfer helper easily.
Reply
Kajal nd Arpinder singh
4/20/2021 10:01:54 am
😔😔
Reply
Norazzlina Binti Omar
8/16/2021 01:59:17 am
Hi...i want to ask why my work permit appeal reject by mom? And no reason given for the rejection my work permit. i need this work cause to survive for my family.... i single mother that need to take care for my children.
Reply
Rajeswari Swaminathan
12/9/2021 02:33:24 am
My transfer helpers application got rejected under these terms ' You are not eligible to employ a domestic helper as you are sharing flat with other tenants'.
Reply
mohsin
1/20/2022 08:56:14 am
Dear Islam Saiful
Reply
ALI OMAR
7/13/2022 07:32:25 am
Hi.I'm ALI OMAR .I'm from Bangladesh. I had passed my skill i have skill certificate. I had applied for a work permit (WP) in a company, my work permit was rejected. Then I had tried for work permit to various company but there was same result, it's rejected. Noted that I had never entered Singapore previously. Or I didn't have any bad records in Bangladesh.
Reply
SHAH SULTAN
12/11/2022 08:31:23 am
How to solve reject problem
Reply
8/3/2022 10:04:13 am
Edirne Viessman servisi için hemen websitemize göz at! https://www.edirneklimaservisi.com/edirne-viessmann-servisi/
Reply
12/12/2022 05:25:40 am
baymak yetkili servisi olarak hizmet vermekteyiz.
Reply
12/12/2022 05:36:27 am
Check out todays singapore dollar rate - https://tipsblogbd.com/ajke-singapur-takar-rate/
Reply
12/12/2022 05:40:37 am
<a href="https://tipsblogbd.com/singapore-wp-check/>Click hear - সিঙ্গাপুর আইপি চেক করার নিয়ম (WP Check Online) </a>
Reply
12/12/2022 05:42:55 am
Click upper profile link to check out
Reply
12/12/2022 05:50:10 am
Click upper profile link and check out todays singapore agrani Bank rate
Reply
Sally
2/9/2023 04:19:57 am
Does anyone know why is my IPA rejected? And what else I can do
Reply
j
5/5/2023 09:55:29 pm
请问我没做过犯法的事情,公司也过quota为什么申请工作准证会失败
Reply
9/28/2023 05:42:51 am
küçükçekmece kombi servisi olarak hizmet vermekteyiz.
Reply
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