Renewing the work permit of your helper/ FDW here in Singapore is very easy. I always love how the Singapore government is very efficient with their processing.
1. You will receive the renewal letter from MOM at least 5 weeks before the Work Permit expires. It will give you instructions on what are the steps you need to take
2. Call NTUC +6788 1111 and inform them that you need to renew your helpers' work permit. Make sure you have the renewal letter from MOM with you as the NTUC agent will verify the info which is found in the letter. Renew the personal accident and medical insurance as well as security bond (MI3E) 26 months policy, Cost is $263.22 which is valid for 26 months. NTUC explained to me that the 2 months of the policy is only use for emergency, by right its just 24 months. NTUC will be sending the insurance details to MOM the next working day. Everything was completed in the phone, also prepare your debit/credit card for the payment
3. Arrange for medical checkup and inform clinic that it is for Work Permit renewal:
- Download and Print the Medical Form (Form) and let the Helper bring it to the clinic.
- The test will be for physical and 4 types of infectious disease (tuberculosis, HIV, syphilis and malaria) through blood tests as well as Chest X Ray - Total Cost is 65 SGD, local clinic.
4. Log in online at services.mom.gov.sg/workpass/keepmyhelper or www.mom.gov.sg/eservices/services/work-permit-transactions-for-domestic-helpers-and-confinement-nannies
5. Go to" For Employer", Click on Log in with SIngpass.
6. Enter your Singpass Log in and Password , and click ‘Logon’.
7. Click ‘I Agree’ after you have read and accepted the Terms and Conditions.
8. On the left side, click the plus (+) sign next to ‘Renew’
9. Choose ‘Check Renewable / Non-Renewable List’ under
10. Enter WP No. and Date of Application which can be found on the Work Permit Renewal Notice and at the worker’s Work Permit card.
11. Click ‘Print Work Permit Renewal Notice & Application Form’.
12. Click ‘Print’ on the pop-up window
***All requirements stated on the Renewal Notice & Application Form must be fulfilled before submitting the renewal request.***
13. Click ‘Renew Work Permit’ after click the + sign next to ‘Renew’
9. Choose ‘Check Renewable / Non-Renewable List’ under
10. Enter WP No. and Date of Application which can be found on the Work Permit Renewal Notice and at the worker’s Work Permit card.
11. Click ‘Print Work Permit Renewal Notice & Application Form’.
12. Click ‘Print’ on the pop-up window
***All requirements stated on the Renewal Notice & Application Form must be fulfilled before submitting the renewal request.***
13. Click ‘Renew Work Permit’ after click the + sign next to ‘Renew’
14. Click Go
***Check all your worker's info like Passport#, Salary etc and update if necessary***
15. Click Submit
16. Under"Card Delivery Details" provide an address where the card will be delivered. You will be asked to provide 3 authorized recipients. 17. Under ‘Documents to be submitted’ section', click ‘Submit Documents’ to attach scanned copies of the required document(s).
18. Click ‘Upload’ to browse and select the documents from your computer.
19. Once all documents have been uploaded click the ‘Continue’ button
20. Click ‘OK’ on the acknowledgement page
21. Click ‘Next’ to proceed to the confirmation page where verification of information is required.
22. Pay $30 for each renewal. You can pay by Visa, Master Card or direct debit. Please select the appropriate payment method and click ‘Pay & Submit’. Please do not close the internet browser while the payment is still in progress.
If your payment is successful, you will see the result page.
**4 Working days after the verification of the documents, the new card will be delivered to the given address.MOM will send an SMS or email to the 3 authorized recipients before the card delivery.
Once you have received the new card, you can return the old pass card to the ff address:Work Pass Division
Ministry of Manpower
18 Havelock Road
Singapore 059764
You can use the “card return” function on WP Online to:
Do let me know if this helps or if you have any inquiries, I will try my best to answer as much as I can.
Useful link (s):
www.income.com.sg/insurance/home-lifestyle-insurance/foreign-maid-insurance
www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/renew-a-work-permit
***Check all your worker's info like Passport#, Salary etc and update if necessary***
15. Click Submit
16. Under"Card Delivery Details" provide an address where the card will be delivered. You will be asked to provide 3 authorized recipients. 17. Under ‘Documents to be submitted’ section', click ‘Submit Documents’ to attach scanned copies of the required document(s).
18. Click ‘Upload’ to browse and select the documents from your computer.
19. Once all documents have been uploaded click the ‘Continue’ button
20. Click ‘OK’ on the acknowledgement page
21. Click ‘Next’ to proceed to the confirmation page where verification of information is required.
22. Pay $30 for each renewal. You can pay by Visa, Master Card or direct debit. Please select the appropriate payment method and click ‘Pay & Submit’. Please do not close the internet browser while the payment is still in progress.
If your payment is successful, you will see the result page.
**4 Working days after the verification of the documents, the new card will be delivered to the given address.MOM will send an SMS or email to the 3 authorized recipients before the card delivery.
Once you have received the new card, you can return the old pass card to the ff address:Work Pass Division
Ministry of Manpower
18 Havelock Road
Singapore 059764
You can use the “card return” function on WP Online to:
- Check if we have received the card.
- Tell us why you are unable to return the card.
Do let me know if this helps or if you have any inquiries, I will try my best to answer as much as I can.
Useful link (s):
www.income.com.sg/insurance/home-lifestyle-insurance/foreign-maid-insurance
www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/renew-a-work-permit